At pick-up, the main driver must have a credit card with enough money in the balance to cover the deposit for the car, a valid driving license and passport in his / her name (the same applies for all additional drivers) along with Royal Car Rental Voucher.
You will need a valid credit card in the name of the main driver, as it is necessary for the security deposit. However, if you do not have a credit card, the deposit can be made in cash.
The deposit is an amount consisting of an excess and a cost of fuel which is blocked on the customer's credit card as a guarantee on the rental car. The amount of the deposit varies according to the car category. The deposit is unlocked at the end of hiring period, provided that the car is returned in the same condition as rented. An excess is an amount of money withheld by the car rental company from the deposit you left when you picked the car up if the car was damaged (Damage Excess) or stolen (Theft Excess) during the rental. For example, if your damage excess was 300 EUR and damage to the bodywork is 1,000 EUR on return, you would only have to pay 300 EUR. The rest 700 EUR would be covered by CDW policy.
Royal Car Rental requires a partial prepayment to guarantee car price and availability. For partial prepayment, the amount to be paid on arrival will be indicated on your confirmation voucher. You will be charged for this amount at the time of pick up the car.
The standard insurance policies which are included are Collision Damage Waiver (CDW) and Theft Protection (TP).
Collision Damage Waiver (CDW) limits the renter’s liability for the car to the Excess – the amount of money the car rental company will charge the renter in the event that the rental car is damaged. Accidental damage to windows, tyres, undercarriage and roof, Loss of keys / personal belongings, Extras like GPS or Child seat are often not covered by the CDW.
Theft Protection (TP) limits the renter’s liability for the car to the Excess – the amount of money the car rental company will charge the renter in the event that rental car is stolen. Theft Protection does not cover personal belongings.
Charges may be applied to the amount of fuel, excessive dirt as well as to extra hours / days, so be sure to return your rental car on date and time specified in the agreement to avoid charges.